Booking Terms & Conditions

All room reservations will be confirmed subject to availability and on receipt of full advance payment.
For Bookings send your email to :- maisonocean20@gmail.com

Inclusions

  • For arrival transfer we require the details & cell-phone contact no. of the guest 48hrs prior to date of booking.
  • A valid photo identity proof of all persons booked to stay to be submitted at the time of check-in.
  • Check-in time is 1400hrs and check-out time is 12.00noon
  • Early check-in and late check-out is subject to availability and chargeable.
  • Maximum 03 Adults or 02 Adults with 02 Children below 12yrs can be accommodated in one room.
  • Extra bed not included in the child supplement if required it can be arranged at an additional charge of Rs.500.
  • Any changes in Government Taxes related to hotel services & Service Tax if applicable will have to be paid.
  • Any charges of breakage or damage to property during the stay to be paid by the guest prior to check-out.
  • Payments to be made directly to the respective hotel bank accounts.
  • We will provide the bank account details with every booking confirmation.

* For 2 Nights / 3 Days Package- proto rata rates will apply.

* Child below 6 years will be charged Rs 500 per stay to cover the cost of transfers, Pay directly on check-in.

* Upgrade Supplement to a Super Deluxe Room Sea view rooms: Rs. 1000 per night.

* Note - Cottage Accommodation is for 2 Person only.


Cancellation & Retention Charges

Normal Booking

  • One night charge on cancelling prior to 7 days of arrival.
  • Full amount would be charged if cancelled within 7 days of arrival.

Holiday/ Long Weekend Booking

  • In case of cancellation of a confirmed booking more than 30 days prior to check-in date: 50 % retention.
  • In case of cancellation of a confirmed booking within 30 days to 15 days prior to check-in date : 75 % retention .
  • In case of cancellation of a confirmed booking within 15 days of check-in date or No-SHOW on date of arrival: 100% of the booking amount will charged as retention. No refund or credit adjustment of the payment made.

Amendment of a booking

  • Change in dates of the booking is possible subject to availability.
  • Change in meal plan is possible only to a higher meal plan option.
  • No name change permitted after the booking confirmation is issued.
  • Additional person / nights of stay as per the regular rates and number of persons permitted in a room subject to availability